IMS Policy

Domestic Sprinklers Ltd are a company based at Portland Marina. We bring together decades of expertise in installing Fire Sprinkler Systems. We pride ourselves on providing a superior customer service to ensure that all our customers are happy. Our aim is to work to any deadline whilst maintaining unrivalled quality.

The company work to an Integrated Management System (IMS) which meets the requirements of ISO9001:2015, ISO14001:2015 and BS 99001:2022, which assists the company in maintaining high technical standards and a commitment to excellence in all management and administration tasks.

Significant quality, Environmental and Health & Safety aspects shall be identified by carrying out regular internal reviews and audits.

The management team in conjunction with the individual process owners then agree appropriate objectives and targets that relate to the significant aspects that the organisation controls or has influence over. Progress against agreed objectives and targets shall then be presented for review at the regular management review meetings and any changes to the defined objectives and targets agreed.

The company’s policies therefore are:

• To provide high-quality fire sprinkler systems that prioritise safety and protection for our clients. We are committed to upholding the highest ethical standards in all aspects of our business operations, ensuring transparency, integrity, and honesty in our interactions with customers, employees, and stakeholders.

• To carry out all work to high standards and to always meet or exceed the requirements of the customer and any relevant statutory regulation.

• To respond promptly and effectively to customer’s requests for assistance

• To be professional and courteous in all our dealings with customers and suppliers

• A commitment to continually improve the quality and safety of the company’s products, work processes and Management Systems.

• We are committed to supporting climate resilience and achieving net zero greenhouse gas emissions by integrating environmental sustainability into our quality and operational practices, in line with the principles of ISO 9001, ISO 14001, and BS 99001.

• A commitment to provide safe working conditions for the prevention of injury and ill health.

• Comply with and exceed relevant regulatory requirements.

• Continually improve and monitor environmental and H&S performance.

• Continually improve and reduce our environmental impacts.

• Incorporate environmental and H&S factors into our business decisions.

• Increase our employee’s environmental and H&S awareness through training.

• A commitment to consultation and participation of workers and their representatives.

• A commitment to eliminate hazards and reduce H&S risks.

• To build a culture that is based on all employees and management ensuring quality, safety and the environment are the focus of every job.